Senior Citizens

Senior Citizens

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Am I obligatory to travel with an Attendant?

To uphold safety and compliance with Airlines On-Boarding or In-Flight policy terms, the concerned recruits may ask and suggest senior citizens to travel with an attendant to encounter essential requirements else could denied On-Boarding on failing to abide by with mandatory terms.

People who are probable to travel with an Attendant are those having:

  • Severe intellectual or learning infirmity because of which they cannot comprehend or respond to safety directions; or
  • Hearing or Visual Diminishing stopping them from understanding or responding to safety directions; or
  • Incapacity deterring them from moving deprived of help to reach emergency exit.

The below stated actions will help you evaluate whether or not you need a special attendant to execute activities for you:

  • Fasten and Unfasten your Seat Belt
  • Take your life jacket out from under your seat and put it on
  • Get out your seat and help yourself to an emergency exit (not necessarily includes by walking only)?
  • Put on oxygen mask
  • Eat by yourself
  • Lift yourself from your passenger seat to on-board wheelchair
  • Use toilet facilities unaided
  • Superintend your own medicine
  • Breathe without being relying on oxygen therapy

In situation a travel attendant is accompanying all over journey, the individual must not be underneath 18 years of age and must be actually proficient of helping you in an emergency. If you necessitate supplementary special assistance then your travel companion can travel with extreme of 2 passengers. In situation, you are still in suspicion whether or not a travel attendant is essential; interact with the airline customer support staff, straight.

Wheelchair Users and Mobility Aids

Any necessities for wheelchair/ mobility aids must be made known to the airlines prior to travel. The travellers are requisite to denote to procedures of airlines about carrying wheelchairs/ mobility aids. The travellers are obligatory to connect with airlines for any interrogation or communicate with our travel advisers. As per the Air Carrier Access Act and Department of Transportation mandate, the Airlines essentially offer boarding, deplaning and connecting assistance, to passengers with infirmities upon requests.


The customers are obligatory to elucidate with individual airlines staff if stretchers are permissible on-board or not.


As safety necessities, customers are not allowed to bring their personal oxygen for use on-board. It is suggested to get in touch with the airline straight for such inquiries.


Passengers needing medical observation or syringes and/or needles, are prerequisite to present a letter from doctor or a prescription or a recommendation.

Denote to the following points to know more about traveling with medications.

Travellers with medication requirements must carry sufficient medical provisions to cover custom in-flight and are adequate for two to three days post arrival too. Remaining medication not required on-board must be packed and kept in hold. The recommendation by the doctor should clearly state the patient's name, medications, prescribed doses and other medical items compulsory, if any. The medicines should be kept in original packaging for accurate documentation. Patients on medication traveling abroad must keep a prescription firmly so that in case the medical supplies falls short or are lost/ spoiled, the similar can be provided.

To look if the medicines being carried are not illegal in the destination country, the traveling patients are vital to get in touch with the particular embassy for amplification.

Use of Needles and syringes

Needles and Syringes are acceptable on-board only if doctor's prescription or documents are supplied by the patient’s traveling. The documents can be accessible in form of a letter delivered by doctor settling the type of medication and purpose. In case of non-availability of letter, the medication must have a printed medical label. For repairs of cleanliness and hygiene, a 'Sharps' box is accessible on-board for accurate dumping of needles.

Keeping medication cold storage

The medications cannot be kept in the fridge on-board. Some insulin, for instance for diabetes, must to be kept in a cold temperature. Travellers can bring a small cool bag with themselves tom store medications.

Liquid medication in hand luggage

Liquid medications are subject to guidelines of particular airlines hence travellers are advised to refer to complete statistics and facts prior to travel.

Hearing impairment

Travellers with hearing damage should be attended by an attendant for the whole in-flight journey. The travellers can communicate with the airline straight or interact with us for registration of requirements for any superior support needed. Airlines also deliver distinct consultation to the passenger or subtitled in-flight safety videos exemplifying safety measures.

Visually impaired

Travellers with Visual Damage are needed to be escorted by a acquaintance or companion who must purchase a seat. The support provided by airlines may comprise individual safety briefings, an attendant to and from the aircraft, and consistent essential support throughout the flight. The travellers need to contact the airlines or call our customer care number for more further details and if you are facing any query or questions regarding the same.

Expectant mothers

The policies with respect to hoping mothers vary from airlines to airlines. The travellers are needed to state to the airlines policy earlier to making a booking and ensure what conditions are to be satisfied to be permissible on board. Usually, expectant mothers are allowed on-board without a medical certificate till the completion of the 27th week of their pregnancy. A medical certificate is generally needed between 28 and 34 weeks of pregnancy. The medical certificate is usually needed between 28 and 34 weeks of pregnancy. The certificate should clearly state about the traveller being suitable to fly. The certificate should not be mature than 6 weeks before the outbound date of travel.

Hoping mothers after 34 weeks of pregnancy are not legitimate on-board on international flights. For domestic flights, expectant mothers are permitted on-board within 30 days of their delivery date.

The pregnancy period should not prolong beyond 32nd week to be permissible for boarding multiple flights.

Travellers are needed to denote to the policies of particular airlines.

Cruise lines do not allow passengers who are in their 24th week of pregnancy or beyond that. All pregnant women are obligatory to arrange a letter that states both mother and baby are in good health and are suitable to travel.


Passengers’ undergone miscarriage must not have had any bleeding or pain at least 24 hours prior to traveling date. They are obligatory to provide letter endorsing about the state or condition being appropriate for traveling by doctors.

Broken limbs

For travellers with whole leg plastered affecting inability in movement, two additional seats required to be purchased. The traveller may only be allowed when the plaster cast is set in place. The traveller may be needed to showcase a letter from the doctor affirming about the situation of the traveller being suitable to travel.


Considering the requirement of the passenger, airline will sort all attempts to confirm that the person accompanying the travel is seated next to help. Depending upon the motion and assistance seating (seat with a movable aisle armrest) may be used or a static armrest seat will be used.

Seat width

Some passengers because of their size may find the seat width inadequate. The travellers demanding special seating arrangements should notify the travel adviser or concerned ticketing staff while creating the booking. Traveller may also elect to purchase the other seat situated side by side or can opt for a wider seat in an upgraded class.

Acquisition of more than one seat is subject to accessibility. To clarify concerns over the categories of seats provided as per necessity, get in touch with our travel experts or with the airlines support staff straight.

Overseas Accommodation and Transport Arrangements

Generally the foreign lodging and transport are not fortified for travellers with infirmities and so it is advised to make the suitable inquiries earlier to making a booking.

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