Cancellation Policy

Cancellation Policy

Cancel a Non-Refundable Ticket

If you acquired a non-refundable ticket, in certain circumstances, a cancellation fee will be subtracted from the unique cost of your flight. Any residual cost will be provided as an e-Credit that can be used towards the acquisition of a different ticket. Several tickets, such as Basic Economy fares, cannot be altered or cancelled.

How to Cancel a Non-Refundable Ticket

  • Select the trip you need to cancel
  • Select ‘Cancel Flight’ button and follow the steps

Cancellation Fee

Cancellation fees start at $200 depending on your schedule (subject to modify – the applicable fee is recorded in the Fare Rules for your ticket), and you will obtain the residual cost of your ticket as an e-Credit. The finishing date of your e-Credit will depend on the terms of your unique ticket and any valid renunciation.

Termination fees are not valid or applicable for the following tickets:

Reservation of tickets from this website for travel initiating from North America to wherever in the world (comprising flights functioned by joint venture and codeshare partners) purchased. tickets for travel between U.S. or Mexico and The Caribbean

Appeal for a Refund for a abandoned Flight

If there is a flight termination or significant postponement, you will be rebooked on a substitute flight or your ticket will be transformed to an e-Credit for forthcoming travel.  However, in some cases, you may be enabled to request a refund of any unused percentage of your non-refundable ticket. Fill out the form to appeal a refund for a future trip if annulled or considerably delayed your flight, and you would like a refund to the novel form of payment.

Abandon a Refundable Ticket 

If your plan adjusts and you booked a refundable ticket, you can smear for a refund.

How to Cancel a Refundable Ticket

  • Find Your Trip or Log Inand go to My Trips
  • Elect the flight you desire to terminate
  • Hit the icon of 'Modify/Alter Flight',
  • After that click on 'Start Flight Cancellation'
  • Cancel your trip.

Apply for a Refund or Refundable Ticket

Fill up the form to appeal for refund for your future trip. Your ticket needs to be a refundable ticket, acquired with a credit card, cash or check. Your refund will be supplied to your original payment method.

Apply for Refund for Unused Trip Purchases

Fill up the form to appeal a refund for other unused trip purchases, such as Sky Priority® boarding, a Wi-Fi pass or other preferred amenities. Not all facilities are refundable; see their separable terms for information.

Apply for a Refund for Trip Protection

Fill up the form to appeal for a refund for unused Trip Protection coverage.

Check Your Refund Status

If you’ve already submitted a refund application for coming trip, you may check to see the status of your refund appeal.

Terms & Conditions

24-Hour Risk-Free Cancellation/Termination

As portion of our Customer Commitment for clients who reserve or book straight on our website, Risk-Free Cancellation means that after you’ve purchased a succeeding e-Ticket, you have up to 24 hours after reservation to abandon it for any cause and receive a full refund with no fees.

24-Hour Risk Free Cancellation Process

  • Select the trip you desire to abandon
  • Pick ‘Cancel Flight’ button and go with the steps
  • Receive a full refund, which will be mechanically allotted to your primary form of payment.

This website will practice the refund of your ticket when abandoned within 24 hours of acquisition, though, some banks or credit card issuers may commence a hold of funds on your credit or debit card. We inspire you to contact your card issuer for their particular policies.

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