Refund Policy

Refund Policy

Clients can claim for refund in circumstance they come across any other booking engine delivering lower price against the similar travel journey booked via Our counsellors after confirming the request will abandon the booking/ reservation and recruit refund of the comprehensive amount to the authentic method of payment used.

Circumstances for claiming a refund:

  • Refund should be appealed within 4 hours of booking.
  • Both the travel itineraries being compared should match.
  • Lower priced travel itinerary should be online and accessible for booking while submitting the claim.

Necessities for claiming a refund:

  • All information and documents must be delivered for the lower priced offer.
  • The documents comprised but not limited to be departure arrival dates, location and time, flight fares, chosen airlines, class, complete cancellation policy, category of hotel room, hotel price and car rental policy, etc.

Our expert counsellors post confirmation of claim suitability for Lower Fare Promise will either deliver whole refund or compromise a better deal. Only the alteration in our price and lower price offer will be refunded. To get a complete refund, customers can also appeal for termination of booking/ reservation.

To claim refund or for other clarification over refunds, call our 24/7 Customer Support and they will help and guide you with the same.

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